Massachusetts - Direct Hire - Client Service Representative Manager, Commercial Printing + Direct Mail

Hudson, MA
Client Service Representative Manager,
Commercial Printing + Direct Mail

High School Diploma -or- equivalent experience + 2+ years of prior experience in commercial printing, direct mail fulfillment, estimating, billing/invoicing, large scale project management

Direct Hire
Negotiable Salary

(sponsorship not available)

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Job Qualifications: ✨

-High School Diploma or equivalent experience
-Prior work experience in commercial printing -Prior work experience in direct mail fulfillment
-Prior experience with estimating
-Prior experience with billing/invoicing
-Prior experience with large scale project management

Job Responsibilities: ✨

-Respond to new and existing client inquiries and order requests including understanding client requirements, initiating estimates and quotes and providing technical support to achieve clients marketing goals
-Enter orders into ERP system
-Create purchase orders for varied components of projects
-Work closely with production team as client advocate to communicate objectives clearly and manage production to ensure quality and expectations are met
-Handle client communication and documentation for client meetings, project status, inventory, and project/program requirements.
-Track project schedules, budgets, and quality goals for each client project
-Proactively resolve issues and handle challenges to meet client objectives

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